Customer followups
Send personalized messages to boost customer loyalty & sales.
Settings
Customer followups
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Customer followups
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Customer followups is in beta, and we genuinely value your feedback. If there's anything you feel can be improved, we'd love to hear your thoughts.
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Enable followups to increase customer loyalty & drive more sales
Send personalized followup messages to your customers after they make a purchase or leave a review.
Drive more sales
Increase customer loyalty
Boost review rate
AI-powered messages
Save time & get reminders
Enable customer followups
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Settings
Order followups
Order placed
Order shipped
Order delivered
Post-purchase
Review followups
Negative review
Positive review
Settings
Select followup
Order placed
Order shipped
Order delivered
Post purchase
Negative review
Positive review
Order placed
Customer followup message after an order is placed.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Order shipped
Customer followup message after an order is shipped.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Order delivered
Customer followup message after an order is delivered.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Post purchase
Customer followup message 45 days after an order is complete.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Negative review
Customer followup message you receive a negative review.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Positive review
Customer followup message you receive a positive review.
New customer
Repeat customer
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message type
Message template
AI generated
Message
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Message
AI generated
Overview
Customize
AI generated message
Creates a personalized followup message tailored uniquely to each customer.
Instructions
First name
Last name
Total orders
Order ID
Tracking link
Order ID
Shipping city
Shipping country
Shipping carrier
Tracking code
Tracking link
Marked as gift
Gift message
Leave a review link
Review score
Review text
Day of week
Save
Send feedback
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